Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Name, email address, and contact information
• Account credentials and profile information
• Payment information (processed securely by our payment partners)
• Communication preferences and settings

Family Information

• Children's names, ages, and basic information
• Co-parenting arrangements and schedules
• Communication logs and shared documents
• Wellbeing tracking and development notes

Usage Information

• App usage patterns and feature interactions
• Device information and technical logs
• Performance data and error reports
• Analytics and improvement metrics

2. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our co-parenting services
• Process payments and manage subscriptions
• Send important updates and notifications
• Improve our platform and user experience
• Provide customer support and assistance
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent

We share information with your co-parent and other authorized family members based on your settings and permissions.

Service Providers

We work with trusted third-party services for:

• Payment processing (Stripe)
• Cloud hosting and infrastructure (Firebase)
• Analytics and performance monitoring
• Customer support tools

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4. Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for sensitive communications
• Secure data centers with industry-standard protection
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Employee training on data protection

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a standard format
• Objection: Opt out of certain data processing
• Restriction: Limit how we process your information

6. Children's Privacy

We take children's privacy seriously. We collect minimal information about children and only with parental consent. Parents can review, modify, or delete their children's information at any time through their account settings.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain data for legal compliance.

8. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our application. Your continued use of CoOwl constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: